Parent/carer Communication

Parents and carers have several direct ways to communicate with teachers, including the School Bytes parent portal or app,   telephone,  email, face-to-face meetings and  Class Dojo.

Please note that telephone is the best option for URGENT messages.

For more information, see Home-School Communication.

School Bytes allows you to:

• Make  payments, see financial statements and payment history.  Payments can be made for multiple siblings at once, and part-payments can be made.  You can see and use credit if available.

• See  academic reports

• Give parental consent for school activities.  Check the status of all permission notes (to make sure you have done it) and see details of the activity – never lose a school excursion note again!

• Explain absences (including future absences and late arrivals)

• See the school calendar, which includes all activities

• Complete forms, including change of details, and application for extended leave.

Using the School Bytes portal website and/or mobile app:

• Please ensure your email address and contact details are up to date with the school.  If you need to change, check, or add an email address, please contact the school or use the change of details form on School Bytes under Forms.

• To access the School Bytes portal or app you will need to set up an account when you use it for the first time by clicking/tapping on the “create a new account”.   At the bottom of the screen is a link to “User Guides” for extra help if needed.
• Ensure emails sent to you from noreply@mail.schoolbytes.education are not marked as spam/junk in your email system.
• Permission notes and fees will be sent to your email, simply click the link to give open the secure online form to give permission and pay.  If the activity involves a cost, the "make a payment" button will allow you to pay securely, quickly and easily via credit or debit card after granting permission (Visa and Mastercard only). To use a credit, go to the payments tab in the app/portal.
• The student Statement of Account and payment reminders will be sent directly to parents/caregivers via email.  The Statement of Account email will include the make a payment button that will take you to the school's online payment portal.
• Online payments are processed immediately and can be viewed by school staff straight away.  Part payments can be made.
• While our preference is for payments to be made via the portal, we will still accept payment via cash and EFTPOS at the school office.

Making "Other Payments"

You can make payments for other items like old P&C school uniform items and selected items via School Bytes.

You do not need to use the app (but it is easy to do so that way).  You can use the  School Bytes portal website  on a computer or phone/device without using the app.

Once you have logged in and connected to your students, go to:

• Payments
• Add other item

Making Cash Payments

Online payments are always preferable, but if you must send cash, please provide money in an envelope with:

• the child's name and class
• the event the money covers
• the amount in the envelope

Whenever possible correct money should be enclosed as change may not be available and could be given as credit. Please be aware that $2 coins fall out of the unsealed corner of most envelopes.

EFTPOS payment is also available in the office between 8:30am and 3:00pm on school days.

Need help with our parent portal apps?

Our friendly office staff will be happy to give you a hand.

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